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Transportation Service Inquiry
Once we have approved your transportation, please fill our Rider Enrollment & Safety Form
Frequently Asked Questions
- 01Real-Time Location Updates: With our GPS tracker, you can monitor the bus's real-time location on a map, ensuring you know exactly where your child is during their journey.Enhanced Security: Our GPS tracker adds an extra layer of security. We can monitor bus routes, ensuring your child always travels on the safest and most efficient path.
- 02Rates are calculated based on different factors such as distance, frequency, number of riders at a location and type of service you will need, Fill out the Student Inquiry Form.
- 03At GoVamo, we prioritize building a communicative and positive relationship with both parents and students. To get started, please complete the STUDENT INQUIRY form. Afterward, a GoVamo representative will reach out to you.Please note, we are not a ride-sharing service like Uber or Lyft and do not offer on-demand services. For the safety and comfort of all children, an introduction with the child and family must take place either in person or virtually for students in grade 6th thru 12th children. Before transportation services can begin.
- 04Yes, GoVamo requires drivers to be background checked.
- 05We provide door-to-door service. However, GoVamo drivers cannot leave the vehicle while children are onboard. Students in grades 6 through 12 may be dropped off curbside on school campuses or at a designated school crossing guard location.
- 06Yes, 10% off for each sibling rider. If additional rider is traveling to a different destination.Contact GoVamo for rate information.
- 07We accept Acumen payment vouchers and may accept other approved third-party funding sources Please contact us to confirm eligibility.
- 08Once a rider is accepted, we lock in their travel for a school semester. Please note that our weekly rates are not prorated if your child misses a day or if school is closed for a day. The only exceptions are for full-week vacations or closures of three or more consecutive days, such as during winter and spring breaks.
- 09Yes, we are fully licensed and insured.
- 10Yes. Please call or text us as soon as possible if your child will be absent, picked up early, or will not need transportation. GoVamo must be notified directly, even if the school already knows. This prevents our drivers from waiting or searching for a student and delaying the remaining route.
- 11The parent App tracks the bus. Please refrain from calling during operating hours. To begin with, drivers must not be on the phone while transporting children for safety reasons, IT'S THE LAW. Only call if your child is more than 20 minutes late from the usual arrival time. There may be days where complications have risen and changes to the route must be made to accommodate these last minute changes so that all the children can make it safely to their destinations.
- 12The parent App tracks the bus. We unfortunately cannot call every parent to advise of these situations as this would cause further delays. If you have any comments or questions, please wait until the route is done.
- 13Yes, you may request a change. However, any changes must be made at least 24 hours in advance. Same day changes will not be allowed. These will give us time to see if it is possible to change the route to accommodate you. There may be a difference in fare if the distance is further than the original location. But, we always try to accommodate our client's request as we will be working closely during the year.
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